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Sole F85 Folding Treadmill

Key Benefits

  • The truly impressive 4 HP Continuous Duty motor is the most powerful in the range, designed for most challenging of workouts

  • An ultra-clear 10.1" display is the clearest on the market and packed with advanced workout functions

  • Cushion Flex Whisper Desk reduces impacts to joints by up to 40%, providing unparalleled comfort and reducing injury risk

  • Unmatched commercial quality in a versatile folding form-factor, the F85 is unique in it's capability






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  • Sole F85 Folding Treadmill 2020 Model

    Sole’s F85 is designed to handle the hardest workouts. Sole's highest rated foldable machine with unmatched durability combined with some of the most innovative high tech features.

    Rated as a "Best Buy", the F85 treadmill is seen by many in the industry as "The Best Folding Treadmill" on the market. The flagship model in the folding series and Sole's number one seller, the F85 treadmill incorporates all the specs of the F80 plus features the highest horse power motor that Sole offers.

    The F85 also incorporates the largest running deck that Sole offers, an exceptional 22" wide running surface with 2.75" rollers making this treadmill incredibly comfortable for any type of user.

    Without question, the top of the Sole folding treadmill line, if not the ultimate folding treadmill on the market.


    Key Features:

    • 4.0 horsepower Continuous Duty motor provides speeds from 0.5 km/h to a challenging 20 km/h

    • 10.1" TFT LCD display is the clearest on the market

    • Bluetooth connectivity makes syncing with apps easier than ever

    • Wireless chest strap and pulse monitor provides real-time data

    • Easy Assist Folding Deck Design makes storage simple and convenient

    • Smoothest transitions between different speeds

    • Large rollers and flywheels provide consistent, quiet operation with unmatched durability

    • Cushion Flex Whisper Deck reduces joint shock and impact by 40%

    • Heavy duty steel frame construction last for life

    • Rated for users weighing up to 180 kg

    Sole F85 Folding Treadmill 2020 Model

    The powerful 3.5 hp Continuous Duty motor can accommodate even the heaviest of users running at full speed

    The impressive, 3.5 horsepower Continuous Duty motor delivers challenging speeds up to 20 km/h and up to 15 levels of incline. The motor delivers constant unwavering power even when the heaviest of users is running at full speed. 

    Easy Assist Folding Deck Design with transport wheels for space-saving storage and easy transport

    Sole Fitness is proud to offer the best folding treadmill design on the market.

    Our design features a patented all gear rack & pinion system with the Safety Lock Deck design that locks the deck into place when the treadmill is in the upright position. When not in use, the treadmill deck safely locks into place, 100% secured.

    The F85 also comes with our Easy Assist Folding Deck Design, this unique feature allows you to release the deck, step back and the deck will unfold itself effortlessly while you watch.

    The Easy Assist Folding deck design is unique to Sole and makes unfolding your treadmill all too easy.

    Sole F85 Folding Treadmill 2020 Model

    The addition of transport wheels welded to the frame make transporting the F85 a simple and easy task.

    Sole's folding treadmill frame design for the F85 originated from the demand of hotels for a treadmill as mobile as a room service cart, yet still stable and powerful. So whether it's a hotel room or your living room, you have the best of both worlds.


    Convenient Quick-Start Controls let you jump into the action or switch up your workout with one touch

    Users want to have the freedom of increasing speed and incline quickly, the display features quick speed/incline buttons along the sides of the LCD making it extremely convenient and easy to control and maintain your workout.

    Your knees will love the Cushion Flex Whisper Deck which reduces joint impact and increases comfort

    A unique design to any type of treadmill on the market, this deck provides our users with a comfortable and quiet workout as well as reducing impact of up to 40%.

    Sole F85 Folding Treadmill 2020 Model

    The precision welded frame comes with a class-leading lifetime warranty

    Accurate and precise welding is important when designing a treadmill.

    High quality precision welding ensures the machine can endure constant impact and forces of the user step after step and mile after mile for the life of the treadmill.

    Durability of a product begins with a strong frame, capable of handling multiple users of various weights and heights.

    All Sole treadmills feature epoxy powder coated paint, baked to appliance finish durability. This finish protects the all-steel construction, along with welded steel frame that is virtually indestructible.

    Sole are so confident in the quality of their treadmills, they've included a class-leading lifetime warranty with the F85. 

     

     

     

    Sole F85 Folding Treadmill 2020 Model

    Ultra-clear 10.1" Light Commercial Display Screen with Message Board

    The Sole F85 display makes work outs easier and more effective.

    The treadmill console is user friendly with a vibrant ultra-clear 10.1" white display, the clearest on the market. The information that is displayed at all times include Speed, Incline, Time, Distance Travelled, Calories, Pulse and Pace. There is also a 400 m track feature and a Peak and Valley graph.

    Run up to six preset programs, two customizable workout programs and two heart rate programs. Other features include a large stop switch, starts from only 0.5 km/h and low-profile running hood. The console also includes cooling fans, speed and incline controls on the arm rests.

    Message Board is a built-in feature guides the user through all of the details of every workout and every feature of the F85. Think of Message Board as having someone instructing you on what to do next for every function of the treadmill.

    Ever wonder how to set up the user profile workout? Just push the user profile button and Message Board will walk you through the rest. 

    The message board will also recap your entire workout after you are finished, so you can see your progress!

    Sole F85 Folding Treadmill 2020 Model

    Sync your workout data to your favourite fitness app with Bluetooth Technology

    Sole now allows users the freedom to transfer workout data via Bluetooth, from their Sole fitness equipment to their smart device. 

    Users can download and track their info on the Sole app for free, or have their fitness data be transferred to any of the following fitness apps (Fitbit, Record, Mapmyrun, Apple Health).

    High Torque Motors with Flywheel provide the smoothest running experience in it's class

    All Sole treadmills feature the heaviest duty chassis and motors in their class. Beginning with powder coated all-steel welded frames and heavy duty stable inclines, Sole added industrial quality motors with large diameter, all-steel zinc coated balanced flywheels to the F85 treadmill for a vibration-free secure running/walking surface.

    Why does Sole add a flywheel to the F85 motor?

    Flywheels cause the motor to run cooler with less amp draw and extend the life off the motor. They also allow the F85 to offer a start speed of 0.5 kph. Sole also uses much heavier flywheels than its competitors which give you the fluid motion you’re accustomed to at the gym or on treadmill costing thousands more.

    Sole F85 Folding Treadmill 2020 Model

    Large commercial-grade rollers reduce static build-up and provide smooth, durable performance 

    When Sole chose the rollers for the F85 treadmill they went with only the best and outfitted the F85 treadmill with the same high-end rollers that most people only offer on commercial treadmills.

    Sole use large rollers with a sealed bearing design and copper ground wires for each roller to reduce static.

    Larger rollers make for a larger contact surface against the belt and longer roller and belt life. This makes for smooth, quiet, static free motion that will stand the test of time.

    High-quality, durable 2-ply treadmill belt is commercial-grade and designed to last a lifetime

    Sole use double woven 2-ply belts with four layers on almost all of our treadmills. Two rubber layers over a middle PVC layer with a nylon backing that rolls over the deck and rollers.

    The rubber provides the durability, the PVC stops the belt from over-stretching and the nylon provides a smooth static free surface to glide over the deck and rollers.

     

    Sole F85 Folding Treadmill 2020 Model

    Specifications

    • 10.1″ TFT LCD Workout Display
    • 6 x Standard Programs, 2 x Custom Programs, 2 x Heart Programs
    • Pulse Grips & Chest Strap Compatible for Heart Rate Monitoring
    • Chest Strap Included
    • 4.0 CHP, DC Type Motor
    • 0.8 – 22 kph Speed
    • 0 – 15 Incline Levels
    • Easy Assist Folding Design
    • 56 x 152cm Running Deck
    • 2 Ply Running Belt
    • Bluetooth 3.0 and Bluetooth Speaker Compatible
    • Tablet/Phone Holder
    • USB Device Charging
    • Cooling Fans
    • Sound System
    • 181KG User Weight Capacity
    • Assembled Dimensions: 208 x 93.2 x 168.2cm
    • Carton Dimensions: 216 x 94 x 43cm
    • 139.5KG Gross Weight | 127KG Net Weight
  • Customer Reviews

    Based on 8 reviews
    63%
    (5)
    25%
    (2)
    13%
    (1)
    0%
    (0)
    0%
    (0)
    L
    L.
    Sole Fitness F85 is food for the Soul

    This is without a doubt the very best consumer treadmill I have ever used! Still performs as good today as it did the day I bought it 2 years ago!

    Stronger more powerful motor than most treadmills, and the longest warranty in it's class, a ton of programmable features for tailoring your workouts, plus fans and speakers to attach your smart phone for music or videos while running. It even programs hills into it's features! It also folds up to minimize it's storage footprint.

    C
    C.N.
    Slightly above average treadmill

    I splurged and bought the Sole f85 treadmill instead of getting a proform or lower model sole. I thought the 4 hp would make a huge difference in running long distances but i was not overly impressed. Also, the technology is not up to par. It appears to have a touch screen But does not. There are limited programs and ways to program. I don't see any functionality for connecting to the internet to download more programs. It does have blue tooth and you can hook up your iPod to play through the speakers. Also, there was a defect in the computer so sole sent me the whole upper section of the treadmill. That was great service, but wow. To me, it's a slightly above average treadmill.

    J
    J.
    Soooooo happy we decided to purchase this instead of the others

    Soooooo happy we decided to purchase this instead of the others we had thought about. Found out that one of the reasons that Sole machines last for so long is because most motors in other treadmills operate at almost max capacity. Sole motors operate at 85% at the maximum speed and incline use which prevents the motors from blowing out and consumers being without their beloved treadmill.

    I also have a friend who works part-time fixing home gym equipment and highly recommended the Soles. The gentlemen who came to assemble ours also stated that we made a smart purchase.

    Although a little pricier than others - I would definitely recommend it.

    T
    T.
    Great treadmill, love the hydraulic drop assist

    Solid treadmill, easy to set up (took about an hour while I was watching TV) and runs incredibly smooth. I've owned a couple of other mid-range treadmills and this setup blows them all away. No deck bounce, no belt surges while you're running and the controls are dead easy.

    And if someone hasn't posted a video of the hydraulic transition from folded to floor, let me tell you, it's super cool. Once folded (which my 12 yr old can lift) there is a handle on the underside to allow the deck to lower. Once you flip the handle the deck drops slowly from completely folded to ready to use-- just step back and watch it drop.

    o
    o.
    Focuses on durability and not frills

    I have now had the f85 for 2 weeks and I really like it. I use it for running and not walking so finding a treadmill with a solid deck and good motor was very important. The deck construction on the f85 is very solid and the treadmill is pretty quiet. I would recommend this to anyone whose emphasis is on a strong treadmill and NOT on frills. The speakers are average at best and the volume cannot be controlled from console. I prefer to use my headphones. It does not get very hot where I live so the fans are not as important but they are not very powerful. If you live in a hot climate the fans would not even be a factor with only one speed. Also, as others have mentioned when doing interval work, it takes the treadmill a while to change speeds after you push the buttons. It is much more gradual at switching speeds than most treadmills. It also would have been nice to have a console that had ifit or training programs availabe since the technology has become so affordable. I still give this 4 stars despite the flaws because of the durability.

    J
    J.L.
    Works great so far

    Works great so far, very sturdy and well built unit. Be aware that delivery is to front door or garage only (according to my delivery person). If you need it moved anywhere else inside your home to be assembled you will have to move the 300 lb. box yourself.

    L
    L.W.
    THIS IS THE ONE!!!

    If you're a big person (400 lbs & 6'5") like I am, this is the treadmill for you. I had been shopping for a treadmill for months but because of my size, I wasn't having much luck. All of the consumer grade machines out there had a weight capacity of only 300 to 350 lbs. I was losing hope then I found the Sole F-85. I have to admit, I was nervous about dropping 1900 dollars on a product without having the opportunity to try it but this treadmill didn't disappoint. It was took about 2 and a half hours to assemble it. The printed instructions were somewhat lacking but luckily there are videos on youtube which show the whole process step by step.

    As soon as I pulled my F-85 out of the box, I was impressed. Most home treadmills are small and fragile looking. That wasn't the case with the the F-85. Even though it's not a commercial grade unit, you wouldn't know by looking at it. This sucker is BIG and STURDY and it handles my weight without any difficulty. Now granted, I only use my treadmill for walking but most treadmills I've tried for home gyms will slow down or even stop if I step down too hard. The Sole doesn't even strain itself. It just keeps chuggin'

    NOW... The Sole doesn't have a touch screen or a video monitor that shows you pretty scenery. But for a $1900 price tag, you can't beat it with a stick. This is as good as almost any machine I've used at healthclubs. It's long enough that you don't have to shorten your strides. It's got a very user friendly LED display panel with large easy to read characters and the button controls are clearly marked and concise. It took me about 5 minutes to figure everything out.

    BOTTOM LINE... If you're a big person and you want a piece of equipment that delivers the goods without breaking your budget. YOU GOTTA GET YOU ONE OF THESE!!! :-)

    L
    L.W.
    THIS IS THE ONE!!!

    If you're a big person (150 kg & 6'5") like I am, this is the treadmill for you. I had been shopping for a treadmill for months but because of my size, I wasn't having much luck. All of the consumer grade machines out there had a weight capacity of only 100 to 130 kgs. I was losing hope then I found the Sole F-85. I have to admit, I was nervous about dropping 4300 dollars on a product without having the opportunity to try it but this treadmill didn't disappoint. It was took about 2 and a half hours to assemble it. The printed instructions were somewhat lacking but luckily there are videos on youtube which show the whole process step by step.

    As soon as I pulled my F-85 out of the box, I was impressed. Most home treadmills are small and fragile looking. That wasn't the case with the the F-85. Even though it's not a commercial grade unit, you wouldn't know by looking at it. This sucker is BIG and STURDY and it handles my weight without any difficulty. Now granted, I only use my treadmill for walking but most treadmills I've tried for home gyms will slow down or even stop if I step down too hard. The Sole doesn't even strain itself. It just keeps chuggin'

    NOW... The Sole doesn't have a touch screen or a video monitor that shows you pretty scenery. But for a $4300 price tag, you can't beat it with a stick. This is as good as almost any machine I've used at healthclubs. It's long enough that you don't have to shorten your strides. It's got a very user friendly LED display panel with large easy to read characters and the button controls are clearly marked and concise. It took me about 5 minutes to figure everything out.

    BOTTOM LINE... If you're a big person and you want a piece of equipment that delivers the goods without breaking your budget. YOU GOTTA GET YOU ONE OF THESE!!! :-)

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  • Why Choose Cardio Online?

    You’ve clicked on this page because you’re smart…

    How do we know that?

    Easy.

    You’ve come here because you need top quality fitness equipment and you want to know whether we're the place that will deliver what you want in return for your hard-earned money. 

    That makes you smart because you’re not going to spend your cash on just any piece of fitness equipment. We get the feeling you want to invest in the best quality fitness equipment in Australia.

    And we’ll (not so humbly) tell you, we believe Cardio Online is the perfect choice for your fitness equipment purchase.

    In fact, we’ll give you 8 knockout reasons why we think you should shop with us and not one of our competitors.

    I’ll get to those 8 reasons in just a moment.

    First up, who the hell are we and why should you listen to us?

    My name is Tristram and I'm the Managing Director of Cardio Online.

    I've been around the fitness world for years and I've partnered with some of the best brands in the world to bring high-quality, world-class fitness gear direct to homes, gyms and PT studios across Australia.

    Like we said, there’s 8 reasons you should choose Cardio Online for your next fitness equipment purchase. Let’s cover off the first now...

    REASON #1: 100% customer satisfaction GUARANTEED (if you’re not happy then neither are we – simple as that)

    We’ll bend over backwards to ensure you are 100% happy and satisfied with your order and our world-class customer service.

    We want you to rave about your experience with us to your friends and family.

    But we know that’ll only happen if we treat every customer like you’re the most important customer in the world. And you are!

    Without you we wouldn’t be in this business. We’ve only got to where we are today by treating our customers to a level of service, you’ll rarely find online.

    We’ll literally bend over backwards to ensure your online shopping experience with us is one you’ll shout about to your neighbour or mates at work.

    See, we’re not one of those big box stores or marketplaces with a multi-million marketing budget. We’re a small Aussie business. Every single potential customer that hits our website is precious to us (that includes you).

    So, again, we’ll do everything we can to make sure you’re over the moon with your Cardio Online shopping experience.

    But let’s move on to reason number two…

    REASON #2: Five-star customer support. We’re just an email, phone call or live chat away. We’re here to help you day or night

    Let me tell you straight up…

    We’re ‘officially’ around to support you and help you out with your questions and queries between normal business hours (Mon to Fri, 9am to 5pm).

    But just between us…our team is normally up and about at ungodly hours helping our customers choose the right piece of equipment or fielding a service request.

    We understand a lot of our customers are busy individuals.

    Sometimes, you’ve only got time to peruse our website when you’re sitting down on the couch, chilling out after a hard day at work (maybe with a cold beverage in hand).

    Good news is, we rarely switch off.

    If you need a hand with anything. If you’ve got a question. Just tap on the live chat widget (at the bottom right of screen), email us (sales@cardioonline.com.au)... or call us on (07) 3040 0660.

    Two reasons down…here’s the third…

    REASON #3: 14 day return policy (shop with confidence)

    We’re so confident you’ll love your Cardio Online product that we offer a 14 day return policy.

    In the highly unlikely event you’re not completely satisfied with your purchase inside those first 14 days, and the product your ordered remains in the same as-new condition it was when it was sold to you, then we may (under our discretion) accept a refund request.

    If you’d like to take advantage of our money back guarantee, please contact us within 14 days of receiving your order. If we accept your request we will send you a return authorisation number.

    We will refund the purchase price (less any shipping charges) once we inspect and accept the product.

    We reserve the right to refuse any refund if the returned product is different in any respect to the product delivered, shows any signs of misuse, or is returned to us without following our return policy.

    If we reject the product returned to us, we will send it back to you at your cost.

    All return postage costs for items posted back to Cardio Online for change of mind are at the customer’s expense.

     

    REASON #4: We’re crazy-competitive on our prices with our Price Match Guarantee. If you see a product on Cardio Online cheaper elsewhere, contact us and we’ll see if we can work out a deal

    That doesn’t mean we’ll always beat the competition on price.

    Some of the big-name stores bulk up big time on products. We’re still competitive…but may not have the margin to beat them.

    That aside, our prices are easily some of the best value you’ll find online.

    Plus, when you bundle several items together, we’re more than happy to chat about a bundle discount

    Hit us up and we’ll chat more about price (you can open the chat widget at the bottom right of screen and start a conversation).

    REASON #5: We offer Free Shipping to 99% of Australians, and yes most of you regional Aussies are included!

    How is that possible you ask?

    We we've partnered with one of the largest networks of freight depots in the country with over 160 depots nationwide!

    So even for those super heavy items (like pin-loaded strength machines that weigh 400 kg), we can often provide our customers with Free Shipping to their doorstep.

    For the folks in regional areas, we can ship your order to the nearest depot and having them complete the delivery locally, saving you hundreds in shipping fees!

    Find yourself at checkout and see a shipping fee? Reach out to us and we'll see if there's a better option, like free shipping to a nearby depot and collecting from there

    REASON #6: Every product you buy from Cardio Online is covered by a minimum 6-month local warranty and in many cases well over 12-month!

    Nothing worse than buying something online and it’s faulty, right?

    We feel ya!

    That’s exactly why every item we stock is covered by a minimum 6-month warranty, most are covered by 12-months and some are even covered by a RIDICULOUS 10 year warranty!

    If the product you ordered from us doesn’t work right, simply let us know and we’ll get it fixed for you under warranty.

    Or if we can’t have it fixed, we’ll provide you with a replacement item as soon as possible.

    Nearly there, here’s reason no. 7…

    REASON #7: Safe and 100% secure checkout. Your private details will never be shared

    Our shopping cart is fitted with SSL encryption.

    What the hell does that mean, you ask?

    Well, that simply means all your data is 100% secure when you shop on the Cardio Online website.

    We don’t save or share any of your payment details. Nor are those precious details stored anywhere on our website.

    So, there you have it. There are our seven big reasons on why you should buy all your sim goodies from us and not the competition.

    Remember, we always happy to chat with you at any time.

    Lucky last...number 8...

    REASON #8: The price you see is the price you get. No hidden fees, it really is that simple

    Would you believe it, some of our competitors are trying to trick our valued customers (including you)!

     they tack an extra 10% for GST and often whack you with a shipping fee as well!

    And if you try and return a product, they charge you a 15% restocking fee!

    Well I'll proudly tell you now that we don't play those games here.

    We stand by our customers and we're genuine. What you see is what you get.

    Our prices are all inclusive of any taxes

    No last minute fees during checkout.

    No nasty restocking fees for returns.

     

    Thanks,

    Tristram 'creating happy customers daily' Coffin

    Founder and fitness equipment guru

    Cardio Online

    (07) 3040 0660

     

  • Dispatch Timeframes

    We strive to dispatch orders as quickly as possible, that's why we provide Next Day Dispatch on the majority of orders. Orders generally take 1-2 business days to clear from our warehouse, with 95% of orders dispatched within 1 business day. However some products require additional packing and handling prior to dispatch and therefore take longer to process. These can include:

    • Boxing bags - boxing bags are made to order and filled prior to dispatch. Due to the additional time required to fill bags, there may be a backlog of orders being processed. Consequently, delays in dispatch may occur during peak times (eg. Black Friday, pre-Christmas)
    • Heavy items - Bulky items and large orders are required to ship on pallets and often require additional packing prior to dispatch. 

    Shipping Timeframes

    Shipping time frame will vary depending on your location and the items you have ordered, but a general range is 1-7 business days from dispatch. Capital city metro areas can generally expect shipping times between 1-3 business days. Inner regional metro areas can expect shipping times between 3-5 business days. Shipping to outer regional areas can expect shipping times between 5-14 business days. 

    Free Shipping

    Our Free Shipping policy applies to most orders over $100 however charges will apply if shipping to more remote locations or if delivery requires a greater level of involvement by the courier eg. provision of a tailgate truck. If your order meets these criteria, we guarantee Free Shipping direct to your door with our "Leave Safe Home Delivery" option.

    All deliveries are to curbside only eg. garage or front door. Due to courier regulations and rules, delivery operators are not allowed to transport items beyond the front door.

    If you require assistance in transporting your product into the house, upstairs or similar, please contact us prior to delivery and we will happily arrange for assistance from our national network of third party specialist handymen. All handymen are vetted by us to ensure only the highest level of customer service and professionalism is provided.

    A number of our products are heavy and bulky items, and as such there are some restrictions to our Free Shipping policy. For items over 40kg, these restrictions are as follows:

  • - Items over 40kg are shipped on pallets and therefore come under additional courier restrictions. Consequently, we are only able to provide Free Shipping of palletised orders to commercial addresses or to the nearest depot.

  • - Delivery of palletised orders to residential addresses are subject to an additional service fee from our couriers for the provision of heavy duty tail-gate trucks and associated extra labour.

  • HEAVY AND BULKY ITEMS (PALLETISED)

    The receiver will be contacted prior to delivery to arrange a suitable delivery date and time. Deliveries are scheduled for either an AM or PM slot on any given day.

    This service utilizes power tailgates with two-man crews or crane trucks when required and this is included in the quoted price. All goods in excess of 40kg in weight are palletised.

    Delivery is to front car port, driveway, doorstep or wherever practical depending upon site access. Drivers are not permitted to move item(s) within the residence or around the property due to OHS reasons. Please contact us at the time of your order to arrange for our in-home set-up and installation service.
    This service assumes reasonable and safe access to the site is available. Overhanging trees, steep driveways, unsealed driveways, narrow driveways or streets or an unforeseen obstruction may deem the delivery unavailable.

    If your delivery address is a regional postcode, please contact us to see whether the Residential Delivery option and/or our in-home installation service is available in your area. If the Residential delivery option is unavailable, we will ship to the nearest depot or alternative commercial address.

    "LEAVE SAFE" HOME DELIVERY

    This service is available Australia wide for consignments containing individual item(s) less than 40kg in dead weight.

    In utilizing this service the sender is acknowledging the carriers right to leave the goods at the recipients site without obtaining a POD signature. Where the item is left will be at the discretion of the driver. If the receiver happens to be home a signature may be obtained by the driver.

    For Leave Safe Home Deliveries, you cannot request the driver to ring customer prior to delivery. They simply will not call your customer because in booking this job, you are authorizing the driver to leave the goods in a safe area if your customer is not at home. If you would like us to call your customer prior to delivery, you will need to book a standard home delivery.

    Freight Warranty: For those customers with freight warranty, your freight is still covered whilst in transit for loss or damage. If your consignment is lost or damaged after confirmation of leave safe ("Driver POD" or system "Delivered" status) then your freight warranty coverage is void.


    OTHER DELIVERY TERMS & CONDITIONS

  • Freight costs vary for each buyer depending on their post code/location.
  • Deliveries cannot be sent to a post office box as we do not use Australia post.
  • Couriers can only deliver Mondays to Fridays, 9:00 am to 5:00 pm only. Delivery windows are for AM or PM delivery.
  • We are unable to take requests for deliveries on specific days or specific times of the day. Delivery timing is at the sole discretion of the courier and can be subject to many factors making such requests impossible to meet.
  • Delivery charges are quoted as “curbside delivery” which means as close to your premises as practical for a truck and to the ground floor.
  • Larger items and pallets must have someone home to help unload. Due to WH&S regulations, courier drivers cannot be forced into lifting items over 20kg. If you require assistance in this regard, please contact us to arrange for a specialist handyman to transport your product into your desired location. We also offer our in-home installation service.

  • It is your responsibility to advise us:

  • If someone will be available to sign for delivery.
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  • If there somewhere safe it can be left if no one is home (e.g. around the back of the house)
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  • If the address is a business address. If so we will require the information regarding the business hours and the name of the building.
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  • If you say you will be home and miss the delivery, you will be required to pick up your delivery from the freight companies depot. Alternatively, we can arrange a re-delivery however this will incur a charge depending on the size of your order.
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  • We cannot advise you the exact day and time delivery will occur however, we will email you the tracking details and the freight company contact details and they can provide you a better estimation of the time.
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  • If you request that the freight company leave a card and return your order to depot in the instance that you are not home, you will be charged a fee if you request re-delivery.

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