By PowerTrain
View our shipping policy here.
We think our returns policy is the best in Australia. Hands down.
Receive your order and decide you don't want it? We'll take it back within 30 days of the order placement date, no questions asked!
The only condition we have is that it must be in it's original packaging and unopened.
In order to return an item under this policy, you must contact us in advance, and provide clear photo evidence that the item is unopened.
Once confirmed, our team will send you a tracking label which you must print and attach securely to the box (removing the previous labels).
Once the item has been received, we will inspect to confirm the item is unopened and process your full refund.
Every other fitness retailer in Australia charges admin and restocking fees that can be as high as 25% of the value of the product!
We think that is outrageous so we've decided to provide even more value to our customers:
No restocking fees. Ever
No admin fees. Ever.
It's that simple, and if you take advantage of our free returns policy, that means you the customer have zero risk in your purchase! How shopping online should be!
If you have opened the box and assembled the product, you may still return the item at your cost for a refund. Please contact our team to for the appropriate shipping destination. Once we have received and inspected the product, a refund will be processed.
We encourage all our customers to consider their purchase before ordering, and before opening the box, so that you can enjoy our free returns policy!
All our products are covered by manufacturer and supplier warranties under Australian consumer law.
In the rare case that a product is found to be defective or is damaged in transit, contact us immediately and we'll work on your behalf to arrange a solution with the supplier.
Depending on the nature of the issue, the supplier will may offer to ship you a replacement part, or a full replacement item, at no cost to you. This decision is at the sole discretion of the supplier.
If a failure with the goods or a service does not amount to a major failure, the supplier will arrange to have the failure rectified in a reasonable time.
Please note that once the warranty process has started, our policy is to wait until for a response/action from the supplier before proceeding further.
Read our Price Match Guarantee here
Treadmill was shipped super fast, and assembly was really quick and easy. Make sure you have someone helping to move it though, as it's super heavy. Loving everything about it so far!
I have used this bike before and it fits my body well. I like all the calories, time, watt, speed, distance and heart rate shown so I can continue to improve. It has great programs to follow for a varied workout. Just follow the instructions and it’s easy to put together. I love it.
My name's Ken. Me and my wife have purchased a york Fitness C415 from cardio online.
We both really like the C415. I did some research and found it was pretty good for the price and cardio online had a great price at the time. So ordered from their free shipping at the time as well, which was great. Maybe you guys can get the same if you're ordering it.
The bike itself, fitness bike, standing bike, whatever you like to call it um seems made really really well. The mechanism on the pedals is really smooth, it's like going through but it's great and the uh adjustments through the touch or the panel up here are really good as well.
You can hear it start to increase or decrease the resistance as you adjust it. It's really good. The panel itself is really good, nice and clear. Good buttons, everything done by buttons, no touch screen. And it's really clear, you can set up multiple profiles as well, which is great. So me and my wife have separate profiles and you can track what you're doing separately.
The seat is really nice. Neither my wife or I use padded pants when we're using this. We're just casual cyclists and we just wanted something to be able to hop on and um and train for a bit to keep a keep the heart rate at a steady right, which is really good with this but the seat itself is it's got plenty of give for what is a bike seat. It's very adjustable.
You can always get like adjusted to the right level or as you want on this assembly was good. The only funny thing is figuring out which of the two foot straps going which one because of the angles and stuff.
But assembly was good. It's made very very well with lots of lots of good quality bolts and good quality materials. And it's also it's pretty heavy in here but I just take that as a sign of quality to be honest it feels it feels as heavy as it should be something that performs as it does.
The assembly took me about an hour possibly less. So not very long. Everything's kind of self explanatory, everything is just bolt through here and bolts through here and that sort of thing.
The water bottle holder is extendable which is good so it doesn't matter what size. What about you got it's gonna hold it in there. These can adjust for them back. So you've got a good range of rich on that as well.
Ordering through cardio online was really good. They were they have the best price by like a long way shipping at the time for me was free which was really good. Um It was shipped very quickly with a reputable courier which was good. Um And yeah I would definitely recommend going through them. The best price fast shipping. And I did contact customer service and they responded very quickly as well. So overall very happy with the entire purchase.
This product is very solid firm with no movement when in use very comfortable.
ordered on tues night , was shipped on wed and got it early thur arv (nsw to qld ). came in perfect condition and well packed . very very happy with this product and the service i received . also cause over 100 dollars shipping was free saving me over 100 dollars alone . and the comedy in the confirmation emails made me smile . look forward to ordering again . thank you so much