Thanks for visiting Cardio Online!
The concept for Cardio Online evolved from a desire to provide the highest quality, world class fitness equipment to all Aussies no matter where in the country they live.
From the southern-most tip of Tassie, to the furthest reaches of Far North QLD and every postcode between the West and East Coasts, we aim to provide the world's best equipment through a seamless and worry-free shopping experience, backed up by the best online customer service anywhere in Australia.
Is that a big call?
Sure is, and just how you push yourself to be your best in the gym or in your chosen sport, we push ourselves just as hard to make sure we're hitting that claim every day. It's a tough goal but one we continue to hit and improve on.
You see, our founders live and breathe fitness, and like many Aussies and many of our team, they were brought up as Little Nippers, coached through Junior Leagues and pushed to constantly evolve and become the best versions of themselves.
With years of professional fitness experience and involvement in competitive sports, we understand that you demand high quality equipment that performs without compromise, so that you can push yourself to your limit, and stay ahead of the pack through rain, hail or shine!
By purchasing from Cardio Online you can take comfort in the fact that you are supporting an Australian small business! Every order placed with us helps support our small, passionate and hard working team and helps us provide for our families.
The team at Cardio Online have the shared vision of becoming Australia's one stop shop for fitness equipment. We work tirelessly to bring you the widest range of fitness products in Australia from the world's best brands.
We pride ourselves in creating a memorable, seamless experience when you shop with us. Our dedicated team is available to assist with any inquiries you may have and ensure your purchase experience is smooth and stress free.
We've also fully embraced the future of retail through our online-only model so we can provide the best range of products to every person in Australia, no matter where they live. By going online-only, we've decentralised our operations with a network of warehouses throughout the country.
What does this mean for you? Well how does lightning fast order dispatch, fast shipping, and efficient shipping sound?
This means we're able to ship 95% of orders on the next business day and many even ship the same day!
Not only that, but strategically placed warehouses help reduce shipping times so you get your product that much quicker.
The cherry on the cake?
Efficient shipping means we're able to offer free shipping on most orders over $100!
We also run a lean ship here and we've minimised our overheads so that we're able to offer the BEST Returns Policy in the fitness equipment industry. In fact, we've blown our competitors out of the water. Period.
We offer a 14 day money back guarantee so you can try the product and return it if you're unhappy with no questions asked.
Better still, we'll organise the return shipping for you AND we'll even cover the cost of the return shipping with no restocking fees.
Why have we gone to these lengths?
Because we firmly believe that customers should be able to purchase online, 100% risk free. Simply put, it's good customer service and our customers seem to agree. Here's what a few have said about us:
"Great customer service! Cardio Online were immensely helpful in fixing a courier delivery issue. Thank you for troubleshooting and actively working to get a resolution. I will be using Cardio Online again in future." -Neil, QLD
"My order shipped as a flat-pack. I emailed the team at Cardio Online and they arranged for a handyman to come and set up the product for me absolutely free! Very happy with this unexpected level of service!" - Tenille, NSW
"Easy transaction, easy to deal with and quick postage. Highly recommend!" - Matt, NSW
If you're interested to read more of our customer reviews, feel free to check out our Reviews Page here.
If you have any queries about our products or would like to check the availability of an item, please get in touch!
You can find our Contact Us page here.
Let us help you unleash your potential!
The Cardio Online Team