Commercial Treadmills

Folding Treadmills

Curved Treadmills

Rehab Treadmills

Spin Bikes

Upright Bikes

Recumbent Bikes

Air Bikes

Cross Trainers

Rowers & Skis



Heavy Punch Bags

Speedballs & Platforms

Freestanding Punch Bags

MMA Grapple Dummies

Boxing Head Guards

Chest & Abdo Guards

Kickboxing Shin Guards

Strike & Kick Shields

Boxing Gloves & Wraps

Muay Thai & Focus Pads

Bag Brackets & Anchors

Karate & Taekwondo


Dumbbell Storage


Kettlebell Storage

Weight Plates

Plate Storage


Barbell Storage

Squat Racks & Rigs

Strength Benches

Weightlifting Platforms

Weightlifting Accessories

Exercise Mats & Recovery

Abdominal, Balance & Agility Equipment

Core Bags & Sand Bags

Medicine, Wall & Slam Balls

Climbing & Battle Ropes

Pump Sets & Steps

Plyo Boxes & Parallettes

Resistance Bands & Suspension Trainers

Sleds, Astro Turf & Tyres

Jigsaw Mats & Crash Mats

Hammers & Weight Vests

Pull Up Bars & Racks

Pin-Loaded Machines

Plate-Loaded Machines

Chest Machines

Leg Machines

Arm Machines

Back Machines

Shoulder Machines

Smith Machines

Cable & Multi-Station Machines

Strength Benches

Commercial Gym Flooring

Squat Racks & Rigs

Schwinn AC Performance Plus Spin Bike With Carbon Blue Belt Drive

Key Benefits

  • Virtually Zero Maintenance Belt - Belt never requires lubrication, tension never needs to be adjusted, and there is no stretching to belt
  • Real Bike Feel - High-inertia drive train provides momentum and feel of chain drive, and toothed belt provides rider feedback and the authentic cycling road feel
  • Guaranteed Durability - Carbon fibre reinforcement makes this belt incredibly durable, which is why Schwinn can offer the longest warranty (5 years) of any belt or chain on the market


  • Schwinn AC Performance Plus Spin Bike With Carbon Blue

    What is the best indoor cycle for a realistic feel?

    Who makes a maintenance free indoor cycle for group fitness indoor cycling studios and home use? 

    Now there is a solution for home gyms and fitness studios - no more bike grease, no more repairing broken cycle chains, no more wear and tear adding maintenance time and cost when you should be focused on your cardio workouts and burning calories.

    The AC Performance Plus Indoor Bike is in a league of its own

    Schwinn® launched a phenomenon with the first production bike designed specifically for indoor cycling over 20 years ago, and continue to build on the legacy of the most experienced brand of indoor group cycling bikes.

    The Schwinn flagship bike, the AC Performance Plus, is designed to enhance rider comfort with micro adjustable seat and handlebars, a wider step-through and durable, covered stretch pads - surrounded by a rust-free aluminium frame.

    Using a cutting-edge belt drive (Carbon Blue), it provides an authentic riding experience indoors.

    It's innovative and stylish design keeps it on the cutting edge of the indoor cycling industry, and with the smallest foot print of any commercial group cycling bike, it allows for the most usage of the cycling studio floor space.

    The Schwinn AC Performance Plus comes standard with Double Link pedals with SPD and toe-clip combinations to accommodate both cycling cleats and regular athletic shoes.

    The bikes are also compatible with the Schwinn Triple Link pedal upgrade. Triple Link Pedals accommodate Look Delta and SPD style cleats to simulate an outdoor riding experience. They also easily convert to accept traditional athletic shoes with the snap-in locking toe clips. 

    Also available is the Schwinn MPower Echelon 2 console with optional power (Watts) upgrade, or the Schwinn Cadence Pro computer.

    Schwinn AC Performance Plus Spin Bike With Carbon Blue

    Schwinn AC Performance Plus Features:

    • Aluminium frame construction manufactured by Giant - provides rust-free performance for a long-lasting lifetime and is significantly lighter than steel
    • 6-Magnet non-contact brake system - allows for smooth, consistent control and provides maintenance-free resistance that won't wear or change over time
    • Aluminium seat slider and posts - no corrosion with proven durability
    • Performance Plus handlebars support all rider needs, from comfort to high performance
    • Schwinn Fit System - infinite fore-aft seat and handlebar adjustments for refined positioning
    • Virtual Contact™ Resistance Technology - the magnetic brake does not contact the flywheel, eliminating friction and wear
    • Dual-density saddle for comfort and performance
    • Belt drive using Carbon Blue™ technology - for an authentic outdoor ride feel and virtually zero maintenance
    • Double link pedals with SPD and toe-clip combination (also compatible with Triple Link™ pedals sold separately)


    Schwinn AC Performance Plus Review Walk-through Video

    Schwinn AC Performance Plus Carbon Blue Belt Drive

    Introducing Schwinn Carbon Blue™ Technology

    A belt drive system combining unmatched durability with the authentic outdoor biking feel you expect from Schwinn. For nearly 20 years, Schwinn chain drive bikes have led the indoor cycling industry.

    Even as other companies began to use belt drives on their group cycling bikes, Schwinn stayed true to their technology for one simple reason: belt drives felt nothing like riding an outdoor bike.

    Today, all of that is changing.

    There is a revolutionary new belt drive taking the outdoor bike community by storm, and Schwinn Fitness has adapted it and brought it indoors on the A.C. Performance Plus with Carbon Blue indoor cycling bike.

    This next generation system delivers guaranteed durability and virtually zero maintenance, without sacrificing the Schwinn authentic cycling feel that riders know and love.

    What is the Carbon Blue™ Belt Drive?

    Schwinn AC Performance Plus Carbon Blue Belt Features

    Several years ago, a company named Gates introduced a concept never before seen on outdoor bikes - a belt drive that performed like a chain. Their innovative system - called Carbon Drive™ - features a carbon fibre reinforced belt with teeth for maximum durability and true bike performance.

    Over time, this has transitioned from a novelty system to a mainstream solution used on hundreds of outdoor bike models today. Over the past year, Schwinn Fitness has worked with Gates to adapt this revolutionary technology to their A.C. Performance group cycle.

    The result is a new belt-based drive system that combines the maintenance-free durability and performance of a belt with the authentic-ride feel of a chain. We call it Carbon Blue™ - those who ride it call it "incredible".

    Schwinn AC Performance Plus Indoor Cycle Handlebars




    Additional Features:

    • Morse Taper non-threaded spindle pedal interface
    • Non slip stretching pads
    • Transport wheels and levelling feet
    • Oversized ISIS bottom bracket 168 mm Q-Factor
    • Lightweight performance handlebars with ErgoLoop™, aero bars, and 12 degree incline enable multiple user positions and increased comfort levels
    • Dual handlebar mounted water bottle holders
    • Perimeter weighted 36 lb aluminium flywheel
    • Compatible with the Echelon 2 Console (optional)
    • Powder Coated-Frame Colour: White



    Consoles Options for the Schwinn AC Performance Plus

    Schwinn AC Performance Plus Cadence Pro Console

    Schwinn Cadence Pro Console

    At Schwinn, we're committed to designing bikes that deliver both an authentic experience to riders and lasting value to gym and studio owners.

    Our new Cadence Pro Console works seamlessly with our IC Pro, IC Classic, and AC series bikes to give your riders the best results.

    Key Features of the Cadence Pro Console

    • Large, easy-to-read display
    • Displays: RPM (Actual and average)
    • Heart rate (Actual, average, and Percent of maximum heart rate), when used with compatible heart rate monitor
    • Calories, when a heart rate monitor is used
    • Workout time
    • Distance
    • User metrics: RPM and AVG RPM; HEART RATE, AVG HR and % of MHR (Maximum Heart Rate); TRAINING time, exercise session time, distance and KCAL
    • Backlit LCD screen
    • Ant+ Wireless Technology

    With great user-friendly features like heart rate monitoring, summary displays and modes for personalising data - the Cadence Pro is a perfect partner.

    Add a variety of basic rider feedback tools - time, distance, calories and RPM - to your ride with the Cadence Pro.

    This console brings motivation and measurement to the group cycling studio at a budget and is compatible with all Schwinn bikes. A compact display that is easy to use and easy to read, makes a great bike even better.

    Schwinn AC Performance Plus Echelon 2 Console

    Schwinn Echelon 2 Console

    Schwinn are committed to designing bikes that deliver both an authentic experience to riders and lasting value to gym and studio owners. It’s a dedication that drove us to developing the most feature-rich console in the industry today.

    With “measurement” being an added tool continually gaining momentum in cycling rooms, the new MPower Echelon 2 Console gives motivating rider feedback which changes the way members ride and how classes are coached, ultimately enhancing the member experience.

    The Echelon 2 Console is Schwinn's smartest design yet - and an even smarter choice for your bike.

    The new Echelon 2 is an evolution of the Echelon. We’ve kept the basic look of the console the same but changed the outer case to black to distinguish it from the Echelon.

    Note: Power statistics require the Echelon 2 Power Upgrade component to be installed. This component is sold separately.

    Schwinn Echelon2 Console Benefits

    The new console, combined with the Power Upgrade, offers a number of enhancements, making it a valuable and reliable tool in all types of cycling facilities and home use.

    • User Metrics - Watts, Time, KCal, Cadence (RPM), Distance and Telemetry Heart Rate are all measured.
    • Data Capture - Two ways to record workout data: USD Memory stick and ANT+ Wireless Devices.
    • Stage & Totals - Stage measurements can be reset during a ride, making it easy to track multiple in-class segments for time, distance and AGV/MAX power. Totals track the same measurements for the course of the entire ride.
    • Readability - Riders enjoy a large display and characters that are easy to read.
    • Functionality - Push-button start-up and AVG/MAX values are accessible anytime during the ride with a separate, dedicated button.
    • Reliability - The system does not rely on a wireless signal for communication, eliminating connectivity issues.
    • Serviceability - A plug-and-play design allows for simplified installation, and the batteries are housed in a single location.
    • Gear Function - Optional display component of resistance level with a numeric 'gear' displayed on the console.
    Schwinn AC Performance Plus Echelon 2 Console With Power (Watts) Sensor

    Schwinn Echelon 2 Console with Power (Watts) Upgrade

    The Power (Watts) Upgrade Kit for Echelon 2 gives motivating rider feedback which changes the way members ride and how classes are coached, ultimately enhancing the member experience. The console, combined with the Power Upgrade, offers a number of enhancements, making it a valuable and reliable tool in all types of cycling facilities.

    Schwinn Echelon 2 Power (Watts) Upgrade Features:

    • Compatible with all Schwinn® A.C.™ Series Bikes
    • Measurements displayed with the power upgrade: POWER (Watts), RPM (Cadence), KCal (Calories), Heart Rate (with Strap) STAGE Time, Distance, and Power, and TOTAL Time, Distance and Power



    • Length: 21 in (53 cm)
    • Width: 54 in (137 cm)
    • Height: 51 in (130 cm)
    • User Weight Capacity: 300 lbs (136 kg)
    • Product Weight: 102 lbs (46 kg)
    • User size Range: 4’11” to 6’8″ (150 cm to 203 cm)
    • Q-Factor: 168mm
    • Bottom Bracket: Oversized ISIS
    • Pedal Interface: 9/16 Threaded
    • Frame Material: Powder-coated aluminum
    • Drive Train: Carbon Blue™ Belt Drive
    • Resistance System: 6-Magnet Non-Contact Magnetic Resistance
    • Flywheel Weight: 36 lbs (16 kg)
    • Shipping Weight: 112 lbs (51 kg)
    • Standard Pedals: Double Link
    • Optional Pedals: Schwinn Triple Link™
    • Frame: 10 years (limited) / 5 Years Corrosion
    • Carbon Blue belt: 5 years
    • Mechanical: 2 years (drive mechanism, braking system, cranks)
    • Wear Items: 6 months (saddle, pedals)
    • Labour: 1 year
  • Customer Reviews

    Based on 4 reviews
    Irena H.V.
    Early days but very happy so far

    I only received the bike a few days ago but so far I am very pleased with it.
    It looks very well built and is smooth and quiet to use. The seat is a bit hard - perhaps I am not used to it yet but otherwise it is great.
    The customer service was very good - thank you!
    I am very excited to have such a nice spin bike and I hope that it will serve me well for years to come.

    Schwinn AC Performance Plus Spin Bike With Carbon Blue Belt Drive

    This bike is fantastic. It feels solid, while light enough to move around easily. After using chain drive spin bikes for years, the silence is also a great surprise. I also love the handlebars. The ergonomic design makes so much easier to move around in spin class routines. It's more expensive than most but, assuming the various parts last as long as Schwinn says it will, the feel of the bike makes the extra cost worthwhile.

    Malcolm G.
    Schwinn Indoor Bicycle

    I love this bicycle. I work with heart rate and watts. They bicycle is compact so suitable for my small apartment. It is silent so could not be a worry of other residents of the retirement village. The resistance is easy to adjust. I note rpm and time. Sweat will not corrode any item. There will be few maintenance concerns. The use of a battery for the console means that I do not have electric cord connections. The light on the console ensures performance measures are easy to read when working out.

    John C.
    The best choice in indoor biking

    I did a fair amount of research before purchasing this bike. I've used Keisers and Schwinn AC Sports at gyms before but wanted a home option to avoid the cost and time of going to a gym/cycle studio to have to work out, especially after a long days work. This bike is better than either of the previous two I've used before.

    Don't get me wrong, the Kesier is a nice bike for a group fitness class, but it's not going to mimic a 'real' bike as much, but that's a matter of personal preference and what the user is looking for - there is no 'right' answer. You'll feel a smoother ride for sure on the Keiser, but the Carbon Blue drive does a really nice job on this bike as well mimicking a real bike while giving a smooth ride on your joints as well.

    Compared to the AC Sport, this bike is a tank. The packaging weighs a ton and they delivery service will only deliver to your front door, so just be aware of that. It's well worth it though because the frame looks and feels sturdy. I'm a bigger guy (6'3-225 lb) and the frame really doesn't move or sway, even during a hard push. All adjustments are great and are capable of accommodating both me and my wife who are pretty different in size.

    Not much bad to say about this bike so far. It's a steep price tag, but you'll get a return on investment within a year of not paying for high end classes if you currently are. We've rigged it up in a room with some lighting and a sound system to great results. Highly recommended!

  • Ask a Question


    Ask a Question
    • What type of assembly does it require?

      The Schwinn AC Performance Plus Spin Bike With Carbon Blue Belt Drive comes with a manual, but you may also opt to choose the professional installation option. When you choose the professional installation option, our professional partner delivers and installs your bike in the comfort of your home.

  • Why Choose Cardio Online?

    You’ve clicked on this page because you’re smart…

    How do we know that?


    You’ve come here because you need top quality fitness equipment and you want to know whether we're the place that will deliver what you want in return for your hard-earned money. 

    That makes you smart because you’re not going to spend your cash on just any piece of fitness equipment. We get the feeling you want to invest in the best quality fitness equipment in Australia.

    And we’ll (not so humbly) tell you, we believe Cardio Online is the perfect choice for your fitness equipment purchase.

    In fact, we’ll give you 8 knockout reasons why we think you should shop with us and not one of our competitors.

    I’ll get to those 8 reasons in just a moment.

    First up, who the hell are we and why should you listen to us?

    My name is Tristram and I'm the Managing Director of Cardio Online.

    I've been around the fitness world for years and I've partnered with some of the best brands in the world to bring high-quality, world-class fitness gear direct to homes, gyms and PT studios across Australia.

    Like we said, there’s 8 reasons you should choose Cardio Online for your next fitness equipment purchase. Let’s cover off the first now...

    REASON #1: 100% customer satisfaction GUARANTEED (if you’re not happy then neither are we – simple as that)

    We’ll bend over backwards to ensure you are 100% happy and satisfied with your order and our world-class customer service.

    We want you to rave about your experience with us to your friends and family.

    But we know that’ll only happen if we treat every customer like you’re the most important customer in the world. And you are!

    Without you we wouldn’t be in this business. We’ve only got to where we are today by treating our customers to a level of service, you’ll rarely find online.

    We’ll literally bend over backwards to ensure your online shopping experience with us is one you’ll shout about to your neighbour or mates at work.

    See, we’re not one of those big box stores or marketplaces with a multi-million marketing budget. We’re a small Aussie business. Every single potential customer that hits our website is precious to us (that includes you).

    So, again, we’ll do everything we can to make sure you’re over the moon with your Cardio Online shopping experience.

    But let’s move on to reason number two…

    REASON #2: Five-star customer support. We’re just an email, phone call or live chat away. We’re here to help you day or night

    Let me tell you straight up…

    We’re ‘officially’ around to support you and help you out with your questions and queries between normal business hours (Mon to Fri, 9am to 5pm).

    But just between us…our team is normally up and about at ungodly hours helping our customers choose the right piece of equipment or fielding a service request.

    We understand a lot of our customers are busy individuals.

    Sometimes, you’ve only got time to peruse our website when you’re sitting down on the couch, chilling out after a hard day at work (maybe with a cold beverage in hand).

    Good news is, we rarely switch off.

    If you need a hand with anything. If you’ve got a question. Just tap on the live chat widget (at the bottom right of screen), email us ( or call us on (07) 3040 0660.

    Two reasons down…here’s the third…

    REASON #3: 14 day return policy (shop with confidence)

    We’re so confident you’ll love your Cardio Online product that we offer a 14 day return policy.

    In the highly unlikely event you’re not completely satisfied with your purchase inside those first 14 days, and the product your ordered remains in the same as-new condition it was when it was sold to you, then we may (under our discretion) accept a refund request.

    If you’d like to take advantage of our money back guarantee, please contact us within 14 days of receiving your order. If we accept your request we will send you a return authorisation number.

    We will refund the purchase price (less any shipping charges) once we inspect and accept the product.

    We reserve the right to refuse any refund if the returned product is different in any respect to the product delivered, shows any signs of misuse, or is returned to us without following our return policy.

    If we reject the product returned to us, we will send it back to you at your cost.

    All return postage costs for items posted back to Cardio Online for change of mind are at the customer’s expense.


    REASON #4: We’re crazy-competitive on our prices with our Price Match Guarantee. If you see a product on Cardio Online cheaper elsewhere, contact us and we’ll see if we can work out a deal

    That doesn’t mean we’ll always beat the competition on price.

    Some of the big-name stores bulk up big time on products. We’re still competitive…but may not have the margin to beat them.

    That aside, our prices are easily some of the best value you’ll find online.

    Plus, when you bundle several items together, we’re more than happy to chat about a bundle discount

    Hit us up and we’ll chat more about price (you can open the chat widget at the bottom right of screen and start a conversation).

    REASON #5: We offer Free Shipping to 99% of Australians, and yes most of you regional Aussies are included!

    How is that possible you ask?

    We we've partnered with one of the largest networks of freight depots in the country with over 160 depots nationwide!

    So even for those super heavy items (like pin-loaded strength machines that weigh 400 kg), we can often provide our customers with Free Shipping to their doorstep.

    For the folks in regional areas, we can ship your order to the nearest depot and having them complete the delivery locally, saving you hundreds in shipping fees!

    Find yourself at checkout and see a shipping fee? Reach out to us and we'll see if there's a better option, like free shipping to a nearby depot and collecting from there

    REASON #6: Every product you buy from Cardio Online is covered by a minimum 6-month local warranty and in many cases well over 12-month!

    Nothing worse than buying something online and it’s faulty, right?

    We feel ya!

    That’s exactly why every item we stock is covered by a minimum 6-month warranty, most are covered by 12-months and some are even covered by a RIDICULOUS 10 year warranty!

    If the product you ordered from us doesn’t work right, simply let us know and we’ll get it fixed for you under warranty.

    Or if we can’t have it fixed, we’ll provide you with a replacement item as soon as possible.

    Nearly there, here’s reason no. 7…

    REASON #7: Safe and 100% secure checkout. Your private details will never be shared

    Our shopping cart is fitted with SSL encryption.

    What the hell does that mean, you ask?

    Well, that simply means all your data is 100% secure when you shop on the Cardio Online website.

    We don’t save or share any of your payment details. Nor are those precious details stored anywhere on our website.

    So, there you have it. There are our seven big reasons on why you should buy all your sim goodies from us and not the competition.

    Remember, we always happy to chat with you at any time.

    Lucky last...number 8...

    REASON #8: The price you see is the price you get. No hidden fees, it really is that simple

    Would you believe it, some of our competitors are trying to trick our valued customers (including you)!

     they tack an extra 10% for GST and often whack you with a shipping fee as well!

    And if you try and return a product, they charge you a 15% restocking fee!

    Well I'll proudly tell you now that we don't play those games here.

    We stand by our customers and we're genuine. What you see is what you get.

    Our prices are all inclusive of any taxes

    No last minute fees during checkout.

    No nasty restocking fees for returns.



    Tristram 'creating happy customers daily' Coffin

    Founder and fitness equipment guru

    Cardio Online

    (07) 3040 0660


  • Dispatch Timeframes

    We strive to dispatch orders as quickly as possible, that's why we provide Next Day Dispatch on the majority of orders. Orders generally take 1-2 business days to clear from our warehouse, with 95% of orders dispatched within 1 business day. However some products require additional packing and handling prior to dispatch and therefore take longer to process. These can include:

    • Boxing bags - boxing bags are made to order and filled prior to dispatch. Due to the additional time required to fill bags, there may be a backlog of orders being processed. Consequently, delays in dispatch may occur during peak times (eg. Black Friday, pre-Christmas)
    • Heavy items - Bulky items and large orders are required to ship on pallets and often require additional packing prior to dispatch. 

    Shipping Timeframes

    Shipping time frame will vary depending on your location and the items you have ordered, but a general range is 1-7 business days from dispatch. Capital city metro areas can generally expect shipping times between 1-3 business days. Inner regional metro areas can expect shipping times between 3-5 business days. Shipping to outer regional areas can expect shipping times between 5-14 business days. 

    Free Shipping

    Our Free Shipping policy applies to most orders over $100 however charges will apply if shipping to more remote locations or if delivery requires a greater level of involvement by the courier eg. provision of a tailgate truck. If your order meets these criteria, we guarantee Free Shipping direct to your door with our "Leave Safe Home Delivery" option.

    All deliveries are to curbside only eg. garage or front door. Due to courier regulations and rules, delivery operators are not allowed to transport items beyond the front door.

    If you require assistance in transporting your product into the house, upstairs or similar, please contact us prior to delivery and we will happily arrange for assistance from our national network of third party specialist handymen. All handymen are vetted by us to ensure only the highest level of customer service and professionalism is provided.

    A number of our products are heavy and bulky items, and as such there are some restrictions to our Free Shipping policy. For items over 40kg, these restrictions are as follows:

  • - Items over 40kg are shipped on pallets and therefore come under additional courier restrictions. Consequently, we are only able to provide Free Shipping of palletised orders to commercial addresses or to the nearest depot.

  • - Delivery of palletised orders to residential addresses are subject to an additional service fee from our couriers for the provision of heavy duty tail-gate trucks and associated extra labour.


    The receiver will be contacted prior to delivery to arrange a suitable delivery date and time. Deliveries are scheduled for either an AM or PM slot on any given day.

    This service utilizes power tailgates with two-man crews or crane trucks when required and this is included in the quoted price. All goods in excess of 40kg in weight are palletised.

    Delivery is to front car port, driveway, doorstep or wherever practical depending upon site access. Drivers are not permitted to move item(s) within the residence or around the property due to OHS reasons. Please contact us at the time of your order to arrange for our in-home set-up and installation service.
    This service assumes reasonable and safe access to the site is available. Overhanging trees, steep driveways, unsealed driveways, narrow driveways or streets or an unforeseen obstruction may deem the delivery unavailable.

    If your delivery address is a regional postcode, please contact us to see whether the Residential Delivery option and/or our in-home installation service is available in your area. If the Residential delivery option is unavailable, we will ship to the nearest depot or alternative commercial address.


    This service is available Australia wide for consignments containing individual item(s) less than 40kg in dead weight.

    In utilizing this service the sender is acknowledging the carriers right to leave the goods at the recipients site without obtaining a POD signature. Where the item is left will be at the discretion of the driver. If the receiver happens to be home a signature may be obtained by the driver.

    For Leave Safe Home Deliveries, you cannot request the driver to ring customer prior to delivery. They simply will not call your customer because in booking this job, you are authorizing the driver to leave the goods in a safe area if your customer is not at home. If you would like us to call your customer prior to delivery, you will need to book a standard home delivery.

    Freight Warranty: For those customers with freight warranty, your freight is still covered whilst in transit for loss or damage. If your consignment is lost or damaged after confirmation of leave safe ("Driver POD" or system "Delivered" status) then your freight warranty coverage is void.


  • Freight costs vary for each buyer depending on their post code/location.
  • Deliveries cannot be sent to a post office box as we do not use Australia post.
  • Couriers can only deliver Mondays to Fridays, 9:00 am to 5:00 pm only. Delivery windows are for AM or PM delivery.
  • We are unable to take requests for deliveries on specific days or specific times of the day. Delivery timing is at the sole discretion of the courier and can be subject to many factors making such requests impossible to meet.
  • Delivery charges are quoted as “curbside delivery” which means as close to your premises as practical for a truck and to the ground floor.
  • Larger items and pallets must have someone home to help unload. Due to WH&S regulations, courier drivers cannot be forced into lifting items over 20kg. If you require assistance in this regard, please contact us to arrange for a specialist handyman to transport your product into your desired location. We also offer our in-home installation service.

  • It is your responsibility to advise us:

  • If someone will be available to sign for delivery.

  • If there somewhere safe it can be left if no one is home (e.g. around the back of the house)

  • If the address is a business address. If so we will require the information regarding the business hours and the name of the building.

  • If you say you will be home and miss the delivery, you will be required to pick up your delivery from the freight companies depot. Alternatively, we can arrange a re-delivery however this will incur a charge depending on the size of your order.

  • We cannot advise you the exact day and time delivery will occur however, we will email you the tracking details and the freight company contact details and they can provide you a better estimation of the time.

  • If you request that the freight company leave a card and return your order to depot in the instance that you are not home, you will be charged a fee if you request re-delivery.