Sole SB700 Spin Bike

York Fitness Equipment USP

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Customer Reviews

Based on 7 reviews
Purchase Great…Until Delivery

The product and purchase process was great and all expectations meet, exceeded even. Then the delivery… It was left on the busy footpath outside our house with no notification it was there in the middle of a working day. My elderly neighbour just happened to noticed it and pool eyeing it. After some urgent phone calls my elderly neighbour, petite wife and daughter had to struggle with it to get it off the street and in the gate.

James C.
Very satisfied

Very satisfied with my purchase and great customer service when I was buying!


This is an excellent spin bike. It arrived undamaged (caution package is extremely heavy), set up wasn't super easy, but no problem for two people. Once built its easy to move around due to the wheels at the front.

The build quality is top notch and the ride and workouts are excellent. It is super quiet and highly adjustable. It is pricier than some of the other choices, but the quality is definitely superior and its also esthetically pleasing. Definitely highly recommended!
4 people found this helpful

An issue, but good.

I was so excited to recieve my Sole Bike. I have purchased from them before and I knew to expect quality . . . however. Upon receiving my bike, the front bottom was warped and the corner bent in preventing me from proper assembly. I was not able to attach the bottom support bar to the bike, one side will slip in, the other cannot because of it. I don't know whether it is defective or if the shipping caused the problem, but I am pretty upset about it. I don't like spending this amount of money for something that is broken. My husband was able to bend it back out so I didn't have to return it - thank god - and other than that it is very nice. Spins quietly, adjusts easily, the seat will take some getting used to, but I am still happy with my purchase. I just wish that it wouldn't have come to me a bit damaged, It would have gotten full stars if it didn't.

Happy Spinner!

So far, so good! I've had this spinning bike since June 2018 and have been using it at least once a week since then... more than that recently. Everything seems solid on the bike so far and it's pretty quiet to ride. The computer is pretty cheap but I mainly just use that for time and RPM so that's not as much of a concern to me. I've been a little worried about the bike since Amazon has the warning on the item page that they are investigating "something." I'm curious what is being investigated but so far nothing unusual has happened with mine. Assembly was super easy for me alone and I am NOT a mechanical person. I just read each of the instructions a couple times to make sure I was getting it right.

Get a mat for underneath... this thing is heavy and you will sweat a lot!

Great bike, nothing new to report

Great bike, nothing new to report. Quiet smooth. Love it. It would have gotten 5 stars but the mounting point which attaches to the front floor bar arrived bent. Not a big deal other than one would expect an undamaged delivery at this price point, but it went together fine just the corner is bent up slightly and some paint missing. As others have stated regarding the packaging it is for crap. Really is. The box arrived damaged, the molded Styrofoam insulation was destroyed to the point it looked like UPS dragged the thing behind the truck getting it to me. But all good.

Highly recommended!

Already have a portable partially recumbent exercise bike but wanted to take my indoor cycling up a notch! After much researching chose the Sole Fitness and it was a good decision! Spouse and I like this bike: it's solidly built/ 48 lb. flywheel; good brake and resistance knob; up/down, fore/aft seat and handlebars; good cleat/cage pedals; holds 2 water bottles or 1 bot' plus a tv remote! The only con is the saddle is uncomfortable (in my early 60's and new to spinning) but I own good gel-padded shorts which are helpful. :-) Might get a gel-padded saddle cover later. Initially I thought the resistance knob was damaged but you must spin it several revolutions to engage it with the fly-wheel!!! The shipping box was a disaster when it arrived with the stabilizer attachments exposed and the box lid open. Was concerned about the condition of the bike when I saw the box but, it seems to be undamaged!!! This bike is very heavy and should be shipped on a pallet!
Husband managed to move the bike, piece by piece to our dedicated fitness room on a different floor. It took him about 40 minutes to assemble. With a good spinner dvd and this bike you get a full bodied workout. I spin twice weekly on it and work out on Total Gym for
upper body strength and core for 3 days. Have found that 1 to 2 days of rest is good for recovery! I highly recommend this bike, so far it's working as expected. Makes one's body feel good and gives a sense of well-being! Will update in a few months.


Free Shipping Australia-Wide

That's right! We've partnered with our couriers to offer free shipping on all York and Sole products Australia-wide. 

From Darwin to Launceston. Broome to Sydney. Everywhere in between. Free shipping.


How long will shipping take?

We usually ship our York and Sole products out within 24-48 hours of the order being placed. 

Please refer to the chart below for standard shipping timeframes.

Shipping Times Australia


It's been two days and I haven't received any tracking emails!

Please email our friendly team at with your order number and we'll look into this immediately. 

In some cases this can be an issue with the courier tracking system not updating correctly. In rare occassions it may take a day or two longer to ship your item due to high demand or other factors.


My order says 'in transit', it's been over a week and still not received!

Refer to the shipping timeframes in the image above. Please contact us if you have any concerns with your order. We will work on your behalf with the courier and find out what happened with your order and update you as soon as we have information from the courier.

Please email our friendly team at with your order number and we'll look into this immediately. 


View our shipping policy here.


We think our returns policy is the best in Australia. Hands down. 


Free 30 Day Returns

Receive your order and decide you don't want it? We'll take it back within 30 days of the order placement date, no questions asked!

The only condition we have is that it must be in it's original packaging and unopened. 

In order to return an item under this policy, you must contact us in advance, and provide clear photo evidence that the item is unopened.

Once confirmed, our team will send you a tracking label which you must print and attach securely to the box (removing the previous labels).

Once the item has been received, we will inspect to confirm the item is unopened and process your full refund.


Do you charge an admin or restocking fee for returns?

Every other fitness retailer in Australia charges admin and restocking fees that can be as high as 25% of the value of the product!

We think that is outrageous so we've decided to provide even more value to our customers:

No restocking fees. Ever

No admin fees. Ever.

It's that simple, and if you take advantage of our free returns policy, that means you the customer have zero risk in your purchase! How shopping online should be!


What if I've opened the box?

If you have opened the box and assembled the product, you may still return the item at your cost for a refund. Please contact our team to for the appropriate shipping destination. Once we have received and inspected the product, a refund will be processed.

We encourage all our customers to consider their purchase before ordering, and before opening the box, so that you can enjoy our free returns policy!


What if the product is defective?

All our products are covered by manufacturer and supplier warranties under Australian consumer law.

In the rare case that a product is found to be defective or is damaged in transit, contact us immediately and we'll work on your behalf to arrange a solution with the supplier.

Depending on the nature of the issue, the supplier will may offer to ship you a replacement part, or a full replacement item, at no cost to you. This decision is at the sole discretion of the supplier.

If a failure with the goods or a service does not amount to a major failure, the supplier will arrange to have the failure rectified in a reasonable time.

Please note that once the warranty process has started, our policy is to wait until for a response/action from the supplier before proceeding further.

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  3. 30 Day Risk Free Returns (the best in Australia)
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  6. Safe and 100% secure checkout.
  7. 4.8/5 average customer rating from hundreds of reviews

Read more about why you should buy from us here.

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